Position: Temporary Sustaining Engineer
Reporting to: VP Sustaining Engineering
Summary of Duties
- Will determine compile complete data on field service issues to relay to development and manufacturing teams in order to pursue solutions to these issues.
- Will assist team decisions on implementing impact/cost of solutions.
- Will design hardware system changes, as needed, once solutions are determined.
- Will provide detailed description of Engineering Changes to project managers controlling ECNs on the particular project.
- Will work with Support and Service Team to clearly communicate proposed changes to the field in order to facilitate smooth and accurate support on new issues.
- This position should be comfortable working with customers, marketing, and suppliers.
Qualifications and Experience
Preferred Minimum Experience:
- Must have a proven track record in testing and laptop PC hardware/software with peripheral equipment and MS compatible SW.
- Must demonstrate a successful track record in supporting laptop computers.
- Should have a minimum of a BS in Computer Science with at least 1 year of experience or 7 years relevant experience.
Technical/Business Understanding:
- Must have experience working with marketing, operations and other engineering teams.
- Experience must include working with; Microsoft compatible products, Intel based X86 design, thermal management, connector/interconnect methods, and EMI suppression techniques.
- Able to debug and isolate system and component level problems and determine root cause.
- Must be capable of documenting test results clearly, concisely and quickly.
- Understanding of a design & development team environment required.
Technical Skills:
- Must have experience in computer architecture.
- A complete understanding of electrical hardware, Intel X86 based design, firmware, and MS operating systems required.
- Technical knowledge of mobile PC interfaces (USB, Card Bus, Mini-PCI, IEEE 1394) required.
- Able to debug and isolate system and component level problems and determine root cause.
- Must be capable of documenting test results clearly and concisely.
- Experience in a design & development testing required.
- Experience in development/testing of peripheral devices is desired.
- Experience with optical and hard disk drives is highly desired.
- Experience with mobile wireless devices is highly desired.
Other Characteristics:
- An understanding of team oriented design development.
- Capable of working in fast paced, multi-disciplined, ambiguous work environment.
- Willingness to participate in evening conference calls.
- Strong communication skills required.
Resumes should be submitted to: HR@motioncomputing.com
